It's not the first time somebody has complains about the support, and rightly so - they only reply with pre-defined answers and don't read even a half of what you've written.

On a side note ... do you really expect there to be a forum for every single language on the planet? Yesterday some guy said that it was discriminating that there's not Spanish forum, now a complaint against Italian ... Should I demand a Bulgarian forum? Get over it guys, English has taken over the world and there's nothing you can do about it.