Since I wrote this I have earned 4 tokens by watching videos, so i don't think it was to do with clearing my cookies, I think it would have happened anyway, whether I'd have cleared my cookies or not. Clearing my cookies in the past hasn't affected how many videos I can watch. I don't spend any money on tokens on top eleven, and I'm not going to start either, I earn just over 400 tokens a season by watching videos and filling in surveys.