But that influences and rubs of onto others. Especially Newcomers.
They create a perception of Nordeus incompetency, simply because they have outlaid cash (or a larger number of Tokens) and cannot or are not prepared to accept deviations and disappointments.
There is only one forum button on the Play Page. and this is.

When I first joined, I could not believe much my excitement was throttled, simply because of the negative posts, lack of Gatekeeper response to repeated questions and the frustration of advancement / improvements that were on the table.