How to contact someone from nordeus?

[Bojan Aleksic]

Na aukciji za igraca (ne pamtim ime, znam da je bio juznoafrikanac) sam bio jedini ponudjac i kada je isteklo vreme tamo gde obicno pise "pobeda" ili "poraz" duze vremena je svetlelo "sacekajte". Posto se nista nije desavalo reloadovao sam stranicu i sada ispada da nisam kupio igraca, token mi je skinut, ali jos bitnije, nisam kupio igraca iako sam jedini ponudio za njega (na vreme)

[spornybol]

well if this was in English as it`s a ENGLISH speaking forum then we maybe able to help

[Bojan Aleksic]

I had problem with player on auction. I bought him ( I was only competitor for him) and when time ran up it appeared waiting (green). And after that there was no response. I reloaded page and now he is gone. I bid on time (7 minutes before time ran up)

[spornybol]

ok get you at the bottom of this page you will a contact us, click on that although i had prob before and had to wait for while before player went into my squad

[spornybol]

also was you there at end of auction to see if anyone else bid

[Bojan Aleksic]

Yes, I was there and nobody appeared, after that it showed "waiting" and only my bid was there.

[Cat Harrison]

Molimo poslati detaljan zahtjev za pomoć na: Nordeus Support

Također bih provjeriti kako bi bili sigurni da vaš sat postavljen na točno vrijeme, koje mogu uzrokovati pogreške na aukcijama

If you are experiencing the following problems during the auctions and the live matches:

The message "less than 1 minute" is continuously displayed and your match doesn’t start on time
Your match is always late couple minutes
The rounds in the auctions are finishing too early
The massage "Wait ... " is displayed instead of the clock during the auctions

Try to synchronize the time on your computer with the time of our server by doing this:



Synchronizing via command prompt:



In order to synchronize the clock via the command prompt, follow these steps for all versions of Windows:

Press "[Windows Key] + R"
Type "cmd"
Press "Ok"
Type "net start w32time".This will start the time sync service if it is currently not active
Press Enter
Type "w32tm /resync". This will resync your clock. If it fails you may have to manually set your time and the date.
Press Enter



Synchronizing your clock manually:


Right-click on your computer's clock and choose “Adjust Date/Time”
Select the Internet Time tab, and click on “Change Settings ”
At this point you may receive a UAC prompt. After this prompt, click the “Update now” button to resync.



Synchronizing your Windows XP or Windows 7:



Windows XP:

Go to Control panel -> Date and Time -> Internet time -> in field Server write 0.north-america.pool.ntp.org -> Update now -> Ok



Windows 7:

Go to Control panel -> Clock, Language and Region -> Set the time and date -> Internet time -> Change settings -> in field Server write 0.north-america.pool.ntp.org -> Update now -> Ok

[Bojan Aleksic]

I never had problems with clock or something. And this time clock was clearly displayed but when auction had to finish just appeared wait...

[Belgji]

I had suffered that for xo many times in auction. Now, I found out....... it is just bcoz of yr connection! Even u hav lost yr internet connection (connection timed out), and the sceen is still remained & the clock is still running. End of yr auction time, it shows waiting...
never come up "WON". In fact that other players bid when u r out of connection. Of coz u can't see it or doesn't appear on yr screen coz of no connection...! When u reloaded, its over! Over!
My advice is: try to reload 1/2 min before the auction ends.
Good Luck!