Lost my team when i updated my phone:-((

[RunD71]

I update my I phone 5 to IOS 7.0.4... and i couldn`t log in to my account.. I have not registrered my team on Facebook...

Is my game lost??

Regards RunD71

[Cat Harrison]

Please send a detailed request to Nordeus Support

if it wants your ID # and you dont know it, put whatever number in and explain in your request

[Saransh Vatsa]

Please send a detailed request to Nordeus Support

if it wants your ID # and you dont know it, put whatever number in and explain in your request

Yes!!! This^ And to avoid the followup question asking u for ur EMEI Number, give the EMEI Number of ur phone beforehand in the request. They can find out ur account id# and can even check what is wrong if they have the EMEI number.

If u don't know how to find the EMEI-
Dial *#061# and the number will be displayed on ur phone screen.
That should work, if it doesn't, it will be at the back of ur phone behind ur battery..... It may be labelled as MDEI or something else as well maybe but it means the same


Sent from my GT-S6102 using Tapatalk 2

[Celtic]

You mean IMEI...

[Jll02]

Owwwww...
Sorry about that. I'd hate to lose my own team. Every single player.