I do a fair bit of sports betting online and noticed an offer for around 600 tokens if you joined Ladbrokes about two months ago.

Since I didn't already have an account I thought why not and signed up. A week after doing so I hadn't received my tokens so I sent them a support ticket and got the same 72 hours reply. Anyhow, never heard anything again from them for ages. I was just about to give up all hope of getting them (I wasn't overly bothered as like I say, I bet a fair bit online anyhow - and I had won £60 on the account I opened) when about two weeks after I got the 72 hours reply they finally emailed me again and credited me with the tokens.

I'd say replying back to them again is pointless as they won't reply further (they never did with me), but don't give up all hope of never getting anything back. It was going on nearly 3 weeks before I got mine, but just when it seemed all hope was lost they credited me.