Originally Posted by 
timelord
				 
			I apologise Cat - It gets very frustrating when it appears nobody is listening. I appreciate you respond to many threads, however a little bit more feedback may help. I wait for further response from support. 
On another note:
In liaison with the Admin team perhaps as a suggestion a  thread can be set up that only admin and moderators can use to provide feedback and updates - More often than not Moderators and admin answers/replies get lost within the hundreds of other threads posted It may just help with duplications.