9th-10th of July weekend issues

[Sons of Pitches]

Hi Moi,

I've already been in touch with your help desk, but I did want to point out the complete havoc wrecked on my account this weekend. In addition to not being able to watch my 2nd association match on Saturday, your game engine immediately decided to award the finalists from Sundays matches on Saturday. None of those matches were yet scheduled or could be attended by anyone in my association due to the bug. We took second place because of this. Also, it caused my league match later on Saturday to not be viewable. I lost to a inferior team 5-2.

The compensation is appreciated and at the end of the day it's just a game, but I have to admit I was certainly disappointed. Between this and my wife making me install a new ceiling fan I was ready for my weekend to be over and head back to the office.

I hope you guys get this worked out soon.

[Moi]

Hi Moi,

I've already been in touch with your help desk, but I did want to point out the complete havoc wrecked on my account this weekend. In addition to not being able to watch my 2nd association match on Saturday, your game engine immediately decided to award the finalists from Sundays matches on Saturday. None of those matches were yet scheduled or could be attended by anyone in my association due to the bug. We took second place because of this. Also, it caused my league match later on Saturday to not be viewable. I lost to a inferior team 5-2.

The compensation is appreciated and at the end of the day it's just a game, but I have to admit I was certainly disappointed. Between this and my wife making me install a new ceiling fan I was ready for my weekend to be over and head back to the office.

I hope you guys get this worked out soon.

Yep you are right, apologies again for the inconveniences. It's all part of the same issue, so unexpected outcomes of any kind can happen.