Hey guys,

As Dragonjm pointed out, auction issues are mostly caused by connectivity problems.

That is not to say that your internet connection is faulty, but sometimes there are minute hick-ups so to speak in the data transfer that cause some unexpected issues for mobile apps in particular, and Top Eleven is not an exception. Sometimes the server simply desynchronizes with your device.

If there is a case in which, as CM-16 mentioned, you got the "Lost" message even though you placed your bid with lots of time to spare, feel free to take a screenshot of the auction, remember the Date & Time of the auction and some general details about the player of the auction (Name, Quality, Roles, etc) and open a ticket to our Support team.

You can contact support either by clicking the "?" button in the mobile app, next to Settings, or go to TopEleven.com > Support > Contact us Link

NOTE: Take a look at the F.A.Q. by the way. There is a lot of helpful information and answers about many Top Eleven topics and issues!