Cup draw system - open letter to Nordeus

So..yesterday a new season began. As in previous seasons i expected a tough competion, I am lvl 31 and expected lvl 33 oponents.
First oponent, lvl 33, nothing new, i am 112% he is 116 % so i say to myself : with good tactic i will beat this guy.

Yesterday, first game, my place, i won 2-0. In the evening i check again the oponent, he goes from 116% to 130%. The same thing that prevented me from winning the cup in the last 3-4 seasons happened again : the opponent being 2 lvls up bought 11 5 star players with 1 token each. Suddenly, the opponent has 7-8 stars players for my lvl and he does that with 11 tokens.
For me, to go from 6 star players to 7-8 stars over the night means i have to buy them from the scout => 11 players* 70 tokens = 770 tokens. So, for obvious reasons i don't do that.
This morning, the second round, i say to myself : i still can protect the 2-0 lead despide the 20% value diffrence. But then of course the game decides to make fun of me one more time and despite that i was dominating this happened:

Attachment 70693

What happened next? i got an injury and i took that screenshot just after that because i knew from previous seasons that when that happens i will loose. And of course, i lost 2-0, no goals in extra-time and lost at penalties with both my players with penalty specialty missing.
Needless to say that the opponent was not present at none of the games and i had supporters.

Last season i was eliminated mostly in the same way in the cup ( no penalty shots ). In CL i was eliminated at penalties after winning 2-1 away and loosing 1-2 away despite of having more than twice the shots. I faced the same opponent in championship and beat him 2 times no problems.

I have more that 60 consecutive wins in championship.

SO! FIX the DAMN drawing system! It's very very bad, almost as crap as the game engine. At the beggining of the cup the drawing seems pretty fair but NORDEUS!!! those managers have easy acces to 7-8 stars my level. UNDERSTAND THAT!!

Stop punishing old and loyal managers!

Indeed this bs needs to change !!

I agree. It doesn't make sense.

I'm level 39 right now. Since they changed things four months ago, I have been consistently put in matches against team from 5 or 6 levels above me. Now, I know, someone will come in and say that Nordeus is a for-profit company, and that they want the users to spend money on the game.

But seriously, is there even a point to spend hundreds of dollars to boost my entire team to seven-stars, and still be a good two-three stars lower than my opponents? Nobody without unlimited money would spend money that way. If they want me to spend money, put me against teams my level, such that I would spend money to ensure certain victory.

Incidentally, I asked the people in my association who are much closer to the "average" level, which is where the bulk of the managers are. They told me that they get teams from +/- 1 level. Now I realize the problem is that there are so few teams around level 40 because very few players would consistently play the same game for 3-4 years. The Nordeus way to solve this is to put in the teams from lower levels as fillers. And so the second-tier teams like mine becomes cannon fodder month after month.

The only time when Cup brackets were good to me? The six seasons between Dec 12, 2015 and Apr 30, 2016, when teams were allowed to hold 1-star players to lower their team average rating. Those were the six seasons when I faced teams my level and I actually had a chance to advance past the second round.

well.... yours already good...his 5 star is your 7 star (130%)..... my first game.... my opposite has 4 retiring three star players add to his team(i checked his team, he has no 11 on the pic.... but he is 2nd place in last season).... they are already 6 star to me! (two 33 years old, one 34....)

I've read this solution somewhere...There are so many servers......Combine more servers and like this there wont be a problem and the need to make this idiot cup draw of a few levels higher...OK 1 level maxim it's enough...But playing 3 levels higher at level 22, when the level 25 can just buy 1token players, and they will become Scout for them 6 stars right away, BUT for me they would be Legends..It's total BS BS and you guys need to do something about this !! Admins talk to developers and pass on to what ALL the players are saying !!! Get an answer from developers, SHARE it with us, so we know wtf it's happening...LISTEN TO YOUR CUSTOMERS !!! That's the KEY to Success !!! THANKS !!

Lol, listen? They are....

Remember what they say to limited the free video?

Let me remind that...

they said " to make the game more FAIR, and because we have many complain about people farm packs"

O, yeah, they are listening...... Fair and complain.... This is a joke and bull ****, I already said many times, they said they are making the game FAIR so that cut down the free packs right away when "people complain" (and they even close up the topic, said "we have an agree on that" agree on limited the packs? Wait a minute, fix the cup at the same time, then I will agree u make the game fair, but if you don't, don't tell me you limited the packs bscuse you make the game fair.). but this UNFAIR cup, no matter how many we are complaining or how long we comaplain, they do nothing!!!

Anything from any of the admins?? I mean it can't take so much of your free time to give us an input here...??

Hey everyone.

This thread hasn't gone unnoticed, don't worry! :)

We are gathering such cases in order to find out what are the adjustments needed to be made for the Cup match maker in order to prevent such Level disparities. Although please keep in mind that, yes, level differences can be seen in the Cup.

But in these cases where the difference is so major (as in more than 5 or more levels), please do write to support so that EVERY case can be registered.

Remember, here the administrators don't have access to your accounts. We can't take any system data for these claims even if you provide a screenshot.

Doesn't mean that you should stop talking about this on the forums, far from it - Just make sure to file a ticket with the support team as well.

Listen to me when I say that it helps a ton.

Quote:

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Originally Posted by Jeeves

Hey everyone.

This thread hasn't gone unnoticed, don't worry! :)

We are gathering such cases in order to find out what are the adjustments needed to be made for the Cup match maker in order to prevent such Level disparities. Although please keep in mind that, yes, level differences can be seen in the Cup.

But in these cases where the difference is so major (as in more than 5 or more levels), please do write to support so that EVERY case can be registered.

Remember, here the administrators don't have access to your accounts. We can't take any system data for these claims even if you provide a screenshot.

Doesn't mean that you should stop talking about this on the forums, far from it - Just make sure to file a ticket with the support team as well.

Listen to me when I say that it helps a ton.

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thanks for replying...but... WOW...but I think T11 know that long long time ago but still nothing done~~

LV11 in LV16 CUP

Attachment 70755

when I was at LV13.... see that... LV19~

Attachment 70754


and see my second round opposite in this season (LV16)... 146% average....
well.... those say star is not a matter people~ time to come up to say something that you can win this~

Attachment 70756

Quote:

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Originally Posted by Jeeves

Hey everyone.

This thread hasn't gone unnoticed, don't worry! :)

We are gathering such cases in order to find out what are the adjustments needed to be made for the Cup match maker in order to prevent such Level disparities. Although please keep in mind that, yes, level differences can be seen in the Cup.

But in these cases where the difference is so major (as in more than 5 or more levels), please do write to support so that EVERY case can be registered.

Remember, here the administrators don't have access to your accounts. We can't take any system data for these claims even if you provide a screenshot.

Doesn't mean that you should stop talking about this on the forums, far from it - Just make sure to file a ticket with the support team as well.

Listen to me when I say that it helps a ton.

---

To be quite honest, I don't think there would is more than one Cup bracket for all human-controlled teams between levels 39-45. Maybe perhaps two at most.

But anyways, is there a way to contact support here in the forums, without having to go through the game?

Quote:

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Originally Posted by Jeeves

Hey everyone.

This thread hasn't gone unnoticed, don't worry! :)

We are gathering such cases in order to find out what are the adjustments needed to be made for the Cup match maker in order to prevent such Level disparities. Although please keep in mind that, yes, level differences can be seen in the Cup.

But in these cases where the difference is so major (as in more than 5 or more levels), please do write to support so that EVERY case can be registered.

Remember, here the administrators don't have access to your accounts. We can't take any system data for these claims even if you provide a screenshot.

Doesn't mean that you should stop talking about this on the forums, far from it - Just make sure to file a ticket with the support team as well.

Listen to me when I say that it helps a ton.

---

Hi Jeeves,

I am not happy with your answers, you are basically saying that a 2 lvl difference is Ok despite the fact that i explianed clearly what can happen.


Pointless....

Quote:

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Originally Posted by Jeeves

Hey everyone.

This thread hasn't gone unnoticed, don't worry! :)

We are gathering such cases in order to find out what are the adjustments needed to be made for the Cup match maker in order to prevent such Level disparities. Although please keep in mind that, yes, level differences can be seen in the Cup.

But in these cases where the difference is so major (as in more than 5 or more levels), please do write to support so that EVERY case can be registered.

Remember, here the administrators don't have access to your accounts. We can't take any system data for these claims even if you provide a screenshot.

Doesn't mean that you should stop talking about this on the forums, far from it - Just make sure to file a ticket with the support team as well.

Listen to me when I say that it helps a ton.

---

From now, I will send all those draw to the support. I also told it to all of my friend, because Cup-Draw needs an big improvement.
That's so annoying to get this kind of disadvantage for keeping your team.

But... Nordeus did a great job with the FA-system - why don't use it for Cup? So only stars matters, so serious managers don't get an disadvantage and Nordeus doesn't have the problem, that there not enough managers at some levels - so they can take from L1-L84... because only stars matter.

For sure... you can exploit it too, but that costs so much... and it isn't that cheep like now...


Maybe... if the draw will better/fairer, I'll spend some money for tokens, but now - for what? To be eaten by an exploiter or an comeback-manager at cup? That's just wasting... I manage to win L and CL without tokens and I really don't buy token, to win this bad cup...

see this result.... my 111% vs a 146.3%.... ~

Attachment 70777

You can always contact the support team via the Web.

Here's a direct link lo the F.A.Q. page's "Contact Us" section. Scroll to the bottom and click on the "...from here..." hyper link. This will open up a support-desk form that you have to fill up.

NOTE: You will further help the agents from the support team if you correctly enter your User ID as well. You can do this by going to the "Settings" menu of Top Eleven and checking the "Social Accounts" tab on the Web version OR switching to the "Accounts" tab in the Mobile version.

Hello Jeeves...Even 2 levels difference it's too much. I've explained also earlier why. My opponent will just buy from auction 1tokens players and they will become right away scout for him, but for me they will be Superstars already being 2 levels lower...That's not right or fair ffs...I'm just wondering why I never been drawn against lower levels, and just against higher levels for that matter..Is it because I am a tokens buyet and the game wants to screw me to waste my tokens for nothing? Cause that would be exactly nothing wasting tokens to get to the same quality as a level 24, when I'm 22..So my suggestiong would be MAXIMUM 1 level difference between in Cup draw, as that would definitely help a lot, and people will still use more tokens like this knowing there's still a chance to win the cup...Pass this along to developers and make some changes starting new season, as it's getting out of hand every season same BS all over again...Again if you say there aren't many teams on the same server, then MERGE SOME SERVERS and make this done in an easy and fast way, also for those higher levels who don't promote anymore..!! Thanks !!

Quote:

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Originally Posted by Jeeves

You can always contact the support team via the Web.

Here's a direct link lo the F.A.Q. page's "Contact Us" section. Scroll to the bottom and click on the "...from here..." hyper link. This will open up a support-desk form that you have to fill up.

NOTE: You will further help the agents from the support team if you correctly enter your User ID as well. You can do this by going to the "Settings" menu of Top Eleven and checking the "Social Accounts" tab on the Web version OR switching to the "Accounts" tab in the Mobile version.

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Ok done.

I've sent them my two issues in one message, about the Cup draw system and about my league placement with six same teams for four straight seasons.

Any news? Lol

Kinda funny how the CUP Changes in announcements it's closed for posting anything new....Communication yeah right Haha

this is champion league unfairness ,you need to have a look at your whole structure,but hey like you give a ####
Attachment 70845

Changes to the fundamental designs of a system that has been present in a game since it's very beginning ain't easy to implement just by the flick of as switch. I am hopeful that everyone can understand this notion. :(

I get you Alessio when you say that even a difference of 2 levels can be detrimental. I get your suggestion about server merges being done if the issue is caused by a low-pop server. I also think your suggestion that the Cup be drawn similar to how the F.A. works, is a good one and logical.

It's not that easy to do any of these suggestions though. The playerbase of any game out there always misses to add in to the equation the following fact - They do not know how the engine of the game works. They do not understand how the programming was done, nor how the code is structured, nor how the actual physical media that keeps everything in working order is assembled, and so on and so forth.

It's easy to speculate on the difficulty of any task when such information is not readily-available and the general mindset starts to shape in to the usual "Just do it, it CAN'T be that hard" mentality.

What I mean to say is that, what ever the solution to the concerns may be, will definitely take more than a weekend to be designed, tested and implemented.

But there is also the matter with how Top Eleven is definitely not one of the games that get neglected by their creators - The updates Top Eleven received in 2016 alone are a good enough example of the folly of the mere thought.

No one in Nordeus is standing idle - work is the only constant in this team.


P.S.
Also thank you all for opening a ticket about this at the support channel - I've personally checked some of the tickets in my spare time.

As I mentioned in my other topic about being stuck with the same teams four seasons in a row, my suspicion was partially confirmed, in that I think there are too few teams up in the 200-rating range. It takes over 3 years of continuous playing to get there, and it is highly believable that very few managers remain after such a long time. It's a bracket-creation problem with too few teams, which cause some lower teams to be put in brackets against much-higher level teams.

You guys gotta figure it out.

And again, Jeeves, it would be great if you can get a bar chart that shows the number of active managers at each level. That would shed a lot of light into the cause of the problem.

Seriously, if I am going to be stuck with the same six managers and seven computers in the league, as well as facing teams from 5-6 levels above me in the Cup, with teams from two levels above me in the Champions League, and without a single five-star player in the transfer market, forever and ever, I'll seriously consider quitting the game. With every week passes by, it seems more and more like I've reached the endgame. An equilibrium, if you will, such that there is nothing more to accomplish.

Pathetic system!!!!!!!!! Attachment 71068

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Originally Posted by seanmeg

pathetic system!!!!!!!!! Attachment 71068

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wow!!

well, it's the 1st vs the 2nd of the top teams in your server ?
LOL

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Originally Posted by seanmeg

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Same level? Or... how many levels above?

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Originally Posted by seanmeg

Pathetic system!!!!!!!!! Attachment 71068

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I feel like I can no longer complain

I am season 52 , he is playing season 70. He is one of many managers who just manipulate the system and is playing at level 50. I appreciate that i am at level 48 but even being one of the top teams at my level my strongest playing % is 105% the other fifteen teams left in my ch/lgue comp are rated 194%,189.8%,189.5%, 185.9%,185.5%, 185.4%,184%,183%, the other seven rated between 145.5%- 183% and then me as said 105%. I genuinely have no chance of getting further than the last sixteen. The cup competitions are even more biased and stronger,hence this thread.

Quote:

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Originally Posted by seanmeg

I am season 52 , he is playing season 70. He is one of many managers who just manipulate the system and is playing at level 50. I appreciate that i am at level 48 but even being one of the top teams at my level my strongest playing % is 105% the other fifteen teams left in my ch/lgue comp are rated 194%,189.8%,189.5%, 185.9%,185.5%, 185.4%,184%,183%, the other seven rated between 145.5%- 183% and then me as said 105%. I genuinely have no chance of getting further than the last sixteen. The cup competitions are even more biased and stronger,hence this thread.

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He might not be manipulating the system.

There are very very few teams up at your level, because all of you would have played for at least four years, and suffice to say that very very few people would stick with the same game for this long.

Think about how one would populate a tournament bracket. They would fill it with teams from the top level, maybe a couple from level 50, and then three more from 49, and so on, and eventually it got to your level. Fill it with a few computer-generated teams, and you have your imbalanced 128-team tournament.

The same thing is happening down here. We have a Cup tournament for levels 38-45. The lower the level, the more teams there are, which is normal.

In other words, it's an endgame problem. A lot of online games pay a lot of attention to the long-time, advanced players by making sure the endgame is still fun. Nordeus, on the other hand, has absolutely no answer to their oldest, most loyal managers.