Game support unaware of the game play

[ibangali]

My understanding, whatever you wrote above, your complaint/frustration that you can't collect 30 resources each for your 5 a/c in one shot, if it so, then yes you can't collect resources for all 5 a/c in one shot; You collect for one a/c then wait for certain time to collect for next team, so on ...

Nordeus ("""video providers"""") changed that after last update.

I don't know what the actual 'certain wait time' is..,
...
I tried after 4 hrs it doesn't work for me then tried after 12 hrs, it's work.