Today I received a gentle reply ... perhaps it's an auto generated reply because they were wishing me good luck in the return match
"we're sorry to hear that you're dissatisfied after this result. Please be aware that the overall rating is not everything. the fact that you had a higher overall rating doesn't result automatically a win. As well , for a weaker team, underdog in a game , there are many , many to overcome adversity and win against the odds using smart strategies, effective analysis of the opponent and other important stuff.
we know that losing is never as fun as winning, but it's part of the game and you have to embrace it ! The important thing is not to never lose, its to deal with the losses you take in a proper manner. Getting way to frustrated usually leads to losing focus and not taking the right decisions due to unnecessary anger.
Our suggestion is to focus on the next game and do your best to get back on the winning road. Good idea is also to analyze your defeat and thing of that what has gone wrong and what can you do better if there is a rematch.
is there anything else that we can assist you with, maybe some cool formations that we can share with you ? we remain at your disposal.
Have an awesome day
Best Regards