Need a reasonable reply from Nordeus about my first Cup match. It's weid :(

[cracicot]

I'm at level 6 and just won the Leage and the Champion in the season 5. In the past 3 seasons, I've never been defeated by any upper level with 3 goals differenced. But in the first game in Cup competion this season (I'm home and play with level 8), I lost 1-7. That's weid, I thought. Hereby is my attached picture of the match. And I need a reasonable reply from Nordeus about their game engine. Also, I need your comments about this case.
Thanks for reading. My appology of my poor English.

I am aware that 3-5-2 is the great counter for 4-5-1, but I did not know it would do this well against 4-5-1 V

regardless, the NGE is fickle and gave more goals that I would have expected with these formations, but by all rights you were going to lose with this formation combined with his higher quality. Who knows what his instructions were and they could have made a difference.

I am in the same boat as you, losing 5-1 in the first leg and I cant recall losing by 4 goals in any games except 1 CL game, but I get your point.