How much time does it take to Nordeus Support to respond requests?

[July Fourth]

Maybe a queue of requests to sort out, but I'm sure they aim to try and answer all request tickets within 48 hours.

[ice87s]

Maybe a queue of requests to sort out, but I'm sure they aim to try and answer all request tickets within 48 hours.

I don't think so.

They only reply to easy problems.

I had opened up a ticket about server down in the middle of night which was about 20 days ago and and asking compensation for it as I lost some important match. However, they blamed it all on my internet and refused to answer further no matter what I say....

Good job, isn't it??