How much time does it take to Nordeus Support to respond requests?

[spornybol]

Jesus!

no not Jesus > Serbia as Cracicot said

[cracicot]

Jesus!

Jesus was in Jerusalem, not Serbia.

[ice87s]

Maybe a queue of requests to sort out, but I'm sure they aim to try and answer all request tickets within 48 hours.

I don't think so.

They only reply to easy problems.

I had opened up a ticket about server down in the middle of night which was about 20 days ago and and asking compensation for it as I lost some important match. However, they blamed it all on my internet and refused to answer further no matter what I say....

Good job, isn't it??

[MDKII]

Support usually requires two work days to respond (48 hours), but due to Orthodox Easter and our equivalent of bank holiday being back to back, there's a backlog they need to go through. I apologize for any inconvenience this may cause and thank you for your patience.