Maybe, I hate saying it but It could be linked to connection “it never is” but it could be, maybe it won’t load due to low storage.
Can you provide more details?
What message pops up if you can log into the game and it says you can’t get in for what ever reason. Surely if it a system error, your computer would tell you what’s wrong, Try uninstalling and reinstalling the app.
That is all I can think of right now.
If not contact support.
Link:
https://nordeus.helpshift.com/a/top-...manager/?p=web