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  Click here to go to the first staff post in this thread.   Thread: Can't Get Top Eleven to run in Firefox

  1. #1
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    Can't Get Top Eleven to run in Firefox

    Hi All,

    I can't seem to get Top Eleven to run in Firefox on my laptop PC. I was okay with Top eleven 2019.

    I've cleared history and browser catch, and removed all cookies, installed the latest flash player but still no joy,

    Any help would be much appreciated

    Regards

    Deca

  2. #2
    Moderator milpol's Avatar
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    What do you mean you cant run it ? it doesnt load ?


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    My Youtube Channel In Which You Can Find Many Helpful Videos About Top Eleven

    https://www.youtube.com/channel/UCdI...yVzAIu-sV29ZYQ

  3. #3
    Champion Max McClean's Avatar
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    Quote Originally Posted by milpol View Post
    What do you mean you cant run it ? it doesnt load ?
    Maybe, I hate saying it but It could be linked to connection “it never is” but it could be, maybe it won’t load due to low storage.

    Can you provide more details?

    What message pops up if you can log into the game and it says you can’t get in for what ever reason. Surely if it a system error, your computer would tell you what’s wrong, Try uninstalling and reinstalling the app.

    That is all I can think of right now.

    If not contact support.

    Link: https://nordeus.helpshift.com/a/top-...manager/?p=web

  4. #4
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    Quote Originally Posted by Max McClean View Post
    Maybe, I hate saying it but It could be linked to connection “it never is” but it could be, maybe it won’t load due to low storage.

    Can you provide more details?

    What message pops up if you can log into the game and it says you can’t get in for what ever reason. Surely if it a system error, your computer would tell you what’s wrong, Try uninstalling and reinstalling the app.

    That is all I can think of right now.

    If not contact support.

    Link: https://nordeus.helpshift.com/a/top-...manager/?p=web
    No error message, just freezes

    Regards

  5. #5
    Champion Max McClean's Avatar
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    Can't Get Top Eleven to run in Firefox

    Quote Originally Posted by Deca View Post
    No error message, just freezes

    Regards
    Try contact support, maybe they won’t be able to help but try, Having you tried restarting your browser or computer or rebooting it?


    Sent from my iPhone using by pressing the Reply button.
    Last edited by Max McClean; 03-23-2020 at 03:36 PM. Reason: Double quote

  6.   This is the last staff post in this thread.   #6
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    Hi @deca,

    Sorry to hear about this. Have you tried using some other browser? Does it work there?

    And also as Max said please contact our support with all the details and they should be able to investigate.

  7. #7
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    I got also before many problems, but since I use the webrowser “Opera” it is running good again.

    Maybe it is the new update from firefox it self... maybe you download and install an old version of firefox and switch off auto update of firefox?

    But would try first Opera that works fine for me.

    Hope it works again soon mate

  8. #8
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    Quote Originally Posted by Lian View Post
    Hi @deca,

    Sorry to hear about this. Have you tried using some other browser? Does it work there?

    And also as Max said please contact our support with all the details and they should be able to investigate.
    Thank you Lian,

    I've tried on other browsers like I.E & Microsoft Edge and loads but very slow

    I'll contact support as suggested

    Regards

    Deca

  9. #9
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    Quote Originally Posted by maloukees View Post
    I got also before many problems, but since I use the webrowser “Opera” it is running good again.

    Maybe it is the new update from firefox it self... maybe you download and install an old version of firefox and switch off auto update of firefox?

    But would try first Opera that works fine for me.

    Hope it works again soon mate
    Thank you, that's useful to know,

    I'll try that

    Regards

    Deca