No llegaron mis tokens

Buen día, compré tokens hace 72hrs y no me han llegado... me pueden ayudar?

Hi I did not get the tokens i bought 72hrs ago... can you help me? I have played for 8 years and I have not had this problem i the past... where can i send my gopgle play recipt?

Quote:

---

Originally Posted by Arturo Alanis

Hi I did not get the tokens i bought 72hrs ago... can you help me? I have played for 8 years and I have not had this problem i the past... where can i send my gopgle play recipt?

---

In top eleven game, press this "Question mark". After you scroll down look and press again "Shop" and there you will see "I have not received the tokens, but i got charged". Do the steps they wrote in order to solve this problem.
"En el juego once superior, presiona este "signo de interrogación". Después de desplazarse hacia abajo, mire y presione nuevamente "Tienda" y allí verá "No he recibido los tokens, pero me cobraron". Siga los pasos que escribieron para resolver este problema."

Attachment 134576

Thanks for your answer... i did it and there says: "please contact us" senfing your receipt... but i dont know where i can send it... how contact supoort... what I did was start a conversations attaching the receipt photo but no answer...

Quote:

---

Originally Posted by Arturo Alanis

Thanks for your answer... i did it and there says: "please contact us" senfing your receipt... but i dont know where i can send it... how contact supoort... what I did was start a conversations attaching the receipt photo but no answer...

---

Buenas,
Si mandaste el tiquet rellenando el formulario en un par o tres días deberían responderte. paciencia.
Si no te dicen nada comentamelo por aquí y lo pasaré directamente a los admins.
Saludos,

Khris

Hola Kris... gracias por tu ayuda... no sé qie formulario llenar... en la app solo dice enviar el recibo (tiquet) de google play a los administradores... pero no sé como enviarselos... gracias nuevamente

Hi Khris, ya obtuve los tokens finalmente... gracias!