Haunted game went to PKs. Twice when my players approached the ball for his pk, he blinked off the screen and it showed he missed the pk. I lost the game.

This is crap. I demand the 3 tokens I could have won from that game. Or I should get my eligibility back to play the Haunted tournament.

Respond please. I can’t get any human response from the in game help or from directly from messaging nordeus’ website.