I presume that nordeus puts limited or no resources into their impotent email support function when I receive the following response for the 12th time.

We thank you for your report. We’ve collected enough feedback about the Top Eleven live match. Our developers will look further into the matter in the future and in case more information on the issue is needed, we will contact you.
You can also discuss more about the game and match results with our community of experts on Top Eleven Forum: https://forum.topeleven.com/
Kind regards,
Top Eleven Team