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Thread: Top Eleven empathy policy

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  1. #1
    Newbie
    Join Date
    Aug 2017
    Posts
    30

    Top Eleven empathy policy

    Level 40, 44 seasons.Second team, i have another. Since Special Manager works, i bought it every season. Both teams.
    Last season i grew a DMC from the school accademy and raised it to 9*. No abilities at start of the season.

    Finishing the Special Manager course was a goal that brings (more or less) "to a player without ability this interception that will make your keeper read better corners, penalties and free kicks). I thouth that it makes a player give counsils to the keeper. Reserved "Second ability" to set my DMC as "game creator".
    At the end, i couldn´t make some of the tasks, but decided to pay 25 tokens to reach that goal. But no player could accept it. (All my players have a special ability, not my DMC at then). Wrote to the support. 5 days to get an answer. More or less they say that "it was an ability only for keepers, as the glove icon shows".

    Well, i think i must not know hot to interprete an icon but text explanation wasn´t concrete at this point. I said, ok, maybe i made a mistake decyphering your icon, but i did´nt use the ability. Everywhere around the world, if you return a non-used purchase, you get your money back. I wrote assistant again to claim those 25 tokens and get (six days later) a "that´s your mistake, not ours"

    I get a little angry and applied to deactivate my account. Wrote the assistance explaining that it´s not about 25 tokens, it´s about whats right or not and told that if i don´t have those tokens back.i won´t cancell my petition. Six days before, my account is cancelled.

    Great empath, great long therm vision. Maybe my 11€ monthly contribution, 132/year is not a disaster, But i was the pilar of a Gold1-Platinum association that today is broken. 3 managers more have applied to cancell their accounts.

    Well, i´ll have more free time, i used to spend 1h 45 min avg in TE, every day. Watch almost all videos possibles.

    Good bye, sirs.

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    Last edited by TheBidan; 05-08-2021 at 06:21 PM.