What's the deal with the ads?

[redsnoopy]

I still can't watch ads!!! And I tried three different items to log in --- two different phones and one tablet, and YET THE AD KEPT DISAPPEAR AT THE END AND NO REWARD!!

[Putsoskabilo]

Now the problem has evolved and I experience the same thing as redsnoopy said above. Many times (not always) I watch the full ad and don't get the reward. This ad situation has made me lose interest in the game and I'm thinking to give up after this season. Well done Nordeus!!
Ps. I haven't bought anything in the game for at least a year so these tricks to make players spend more don't really work.