Top Scorer NO reward !!

[jarharnamme]

I received 10 out of 30. My player was 180 when I clicked after he was 181. I wrote them about it. They didn’t fix it. I guess they were counting their money, but it is obvious they can’t add.

i had this error before, i complaint and they say that's because my player -20% on new season since i've promoted.
funny thing is i claim on new season and i swear i clearly see my finishing % skills only adds up 10% not 30% but i didnt screenshot my topscorer skill before i claim, so i cant prove the case & they just say there's no problem and i maybe look wrong at the numbers.
so now everytime before i claim top scorer reward i will screenshot my player before claiming the reward as to avoid this error happens again because i lacking evidence.