I paid the tokens, the payment went through, I did not receive the tokens.
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I paid the tokens, the payment went through, I did not receive the tokens.
Hey Manager, sorry to hear that. Please reach out to our support team through the in-game "?" option with your transaction ID. They'll be able track down your purchase and investigate further. Cheers!
Give me my money back!
I bought my tokens from Nordeus!!! 49,90€
I sent you all the documents - just excuses. I only want my money or the tokens I wanted to buy.
Hi sk999, if you contacted our support team with all relevant info, they will check the status of the transaction and provide further instructions. In case you haven't received support's reply, please send us your Top Eleven ID and ticket ID in DM. Thanks.
Money is lost. I bought tokens through the Microsoft application. Microsoft does not communicate at all, Nordeus says that he did not receive the money. A vicious circle and I, as a customer, Do not have €50. What should I do?