Hello,
you must report this problem to the offer provider. Wait one more day and if you didn't recieve your tokens, click on the offer provider on which that offer was, and then click on the support button.
I've also made a tutorial about offers and surveys, I recommend you to read [Tutorial] How to make surveys and free offers work.
Regards,
Announcement
Edit: Nordeus is not able to help you with this problem, you MUST contact the offer provider. This is not Nordeus' fault, that's the fault of the offer provider.