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Thread: Tokens Not Received

  1. #1
    Rookie Golden Boys FC's Avatar
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    Tokens Not Received

    I completed a Token offer on the website today and signed up and brought a domain name through GoDaddy.com

    I should have received 256 Token within an hour, but 6 hours later I have still not received my tokens?

    Can someone point me in the right direction to get this resolved?

    Thanks
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  2. #2
    VIP reddeviljohn's Avatar
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    Click on support button on bottom left I believe.
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  3. #3
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    Sad story now you will have chance to see how Nordeus support work.Get ready for a long long wait.will have the honor to understand how works the slowest support in the world.....
    thon likes this.

  4. #4
    VIP July Fourth's Avatar
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    Try waiting 8 weeks and not see any of the tokens for completing the godaddy offer.
    *Retired From Top Eleven*

  5. #5
    Champion Ljepoje's Avatar
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    Quote Originally Posted by Golden Boys FC View Post
    I completed a Token offer on the website today and signed up and brought a domain name through GoDaddy.com

    I should have received 256 Token within an hour, but 6 hours later I have still not received my tokens?

    Can someone point me in the right direction to get this resolved?

    Thanks
    You could report this to the offer provider (Matomy,Tokenads,Supersonicads etc etc).. There is a customer service button/option below the offer table/bar. I claimed around +50T just buy sending them ticket after ticket.
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  6. #6
    VIP dv8r's Avatar
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    Which sponsor? Trialpay one works. You just have to contact the sponsor and they'll look into it for you


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  7. #7
    Rookie Golden Boys FC's Avatar
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    Thanks for all the advice ladies & gents.

    I've pinged off a message to Nord, but given your advice, I won't hold my breath waiting for an answer, so I'll go back online and message the sponsor too.

    Interestingly, the domain I brought was Top11Player.com and perhaps I should of brought Top11NonPlayer.com as that's the way I'll be heading shortly as I don't like being ripped off....

    Thanks again
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  8. #8
    Wiki Contributor Incredipede's Avatar
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    Hello,

    you must report this problem to the offer provider. Wait one more day and if you didn't recieve your tokens, click on the offer provider on which that offer was, and then click on the support button.

    I've also made a tutorial about offers and surveys, I recommend you to read [Tutorial] How to make surveys and free offers work.

    Regards,
    Announcement

    Edit:
    Quote Originally Posted by Golden Boys FC View Post
    Thanks for all the advice ladies & gents.

    I've pinged off a message to Nord, but given your advice, I won't hold my breath waiting for an answer, so I'll go back online and message the sponsor too.

    Interestingly, the domain I brought was Top11Player.com and perhaps I should of brought Top11NonPlayer.com as that's the way I'll be heading shortly as I don't like being ripped off....

    Thanks again
    Nordeus is not able to help you with this problem, you MUST contact the offer provider. This is not Nordeus' fault, that's the fault of the offer provider.
    Last edited by Incredipede; 05-23-2013 at 10:24 PM.


  9. #9
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    Hello I have made registration in the game Fulitikesmaxes and for a sixth day i have not received my carers be tokens. I count on your assistance and support!
    Best regards

  10. #10
    Dreamer jklm_37's Avatar
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    Just give it some time fella...that or contact Nordeus Support : Knowledge base ...
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