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  1. #1
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    Quote Originally Posted by Tornado88 View Post
    Not denying I'm in the minority, just expressing my opinion.

    I've played games with companies that have far worse customer service/interaction. Nordeus is actually one of the better ones around.
    I am sure that there are much better than Nordeus at customer service...just check out the reply Chakalat got from Nordeus where the Service Rep, and I use that term extremely loosely, replied to him that they cant help him on his issue and got the issue completely wrong. Surely they never even read the initial support email. This is unacceptable in ANY customer service team. Most people would get suspended and terminated if they continually ****ed up like that. And I would not expect that to be the ONLY time that has happened, so it goes to show that Nordeus customer support is very Mickey Mouse.

    sorry to hear that you have dealt with WORSE customer service...that must have been very frustrating.

  2. #2
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    Quote Originally Posted by cracicot View Post
    I am sure that there are much better than Nordeus at customer service...just check out the reply Chakalat got from Nordeus where the Service Rep, and I use that term extremely loosely, replied to him that they cant help him on his issue and got the issue completely wrong. Surely they never even read the initial support email. This is unacceptable in ANY customer service team. Most people would get suspended and terminated if they continually ****ed up like that. And I would not expect that to be the ONLY time that has happened, so it goes to show that Nordeus customer support is very Mickey Mouse.

    sorry to hear that you have dealt with WORSE customer service...that must have been very frustrating.
    Meh, neither here nor there. I just get on with it and play the games I enjoy.