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So i do not have facebook account and purchased coins using google wallet. I got charged instantly, but for days now nobody responds to my emails and tokens are not there. It wasnt a huge sum (even though i though of getting a better value at first), but it's left me with a bitter experience. I feel like i got scammed by this company
did you report it to Nordeus Support ?
yep, sent via their own form, provided the team name, game id, receipt of payment. nobody responds back and im stuck with 5 subs only because of it
i suggest to refresh your query, it's strange that they don't reply.
you need to wait sometime ...
its been mearly 2 days
got the coins eventually after emailing straight to support instead of using the form on the website
ofc is better to send them a msg (even 2,3,4,5) then to write on forum, here they don't replay to much :)Quote:
Originally Posted by Rapyer
you misread it. i used the proper official FORM for reporting bugs to which they have no responded. after i emailed them directly, they fixed the issue. the FORUM had nothing to do it, i was just venting my frustration and possibly asking what to do it this situation
I readed bad :) sorry, I don't know why I saw Forum, when it was FORM