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Thread: Game took my money - nobody responds to my emails

  1. #1
    Apprentice
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    Dec 2012
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    Game took my money - nobody responds to my emails

    So i do not have facebook account and purchased coins using google wallet. I got charged instantly, but for days now nobody responds to my emails and tokens are not there. It wasnt a huge sum (even though i though of getting a better value at first), but it's left me with a bitter experience. I feel like i got scammed by this company

  2. #2
    Newbie
    Join Date
    Dec 2012
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    24
    did you report it to Nordeus Support ?

  3. #3
    Apprentice
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    Dec 2012
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    191
    yep, sent via their own form, provided the team name, game id, receipt of payment. nobody responds back and im stuck with 5 subs only because of it

  4. #4
    Newbie
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    Dec 2012
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    i suggest to refresh your query, it's strange that they don't reply.

  5. #5
    Super Moderator PricopGeorgeCătălin's Avatar
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    you need to wait sometime ...
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  6. #6
    Apprentice
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    its been mearly 2 days

  7. #7
    Apprentice
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    got the coins eventually after emailing straight to support instead of using the form on the website

  8. #8
    Super Moderator PricopGeorgeCătălin's Avatar
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    Quote Originally Posted by Rapyer View Post
    got the coins eventually after emailing straight to support instead of using the form on the website
    ofc is better to send them a msg (even 2,3,4,5) then to write on forum, here they don't replay to much
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  9. #9
    Apprentice
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    Dec 2012
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    you misread it. i used the proper official FORM for reporting bugs to which they have no responded. after i emailed them directly, they fixed the issue. the FORUM had nothing to do it, i was just venting my frustration and possibly asking what to do it this situation

  10. #10
    Super Moderator PricopGeorgeCătălin's Avatar
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    I readed bad sorry, I don't know why I saw Forum, when it was FORM
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