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Hey Everyone.
We apologize for the issue that affected Association tournaments this past weekend. As a thank you for your patience, we have given 10 tokens to all Managers who play Association.
Additionally!
On top of the 10 tokens, we have rewarded the additional tokens you would have received if you had won the latest tournament with maximum points.
Once more, apologies for the inconvenience everyone. :(
Hmm miss I leaved my association last Monday to start a new one with some returning friends. Do I still receive the tokens? Or did I screwed myself by leaving the gold 3 association?
Hello Jeeves,
Thanks for the update and the rewards.
Can you give as a draft analysis of what parts of the game were affected.
Was issue delimited in associations only?
Were finals of champions and nivea cup affected as well?
Everyone who played in the F.A. tournament last week will be affected by this Punthoofd. :)Quote:
Originally Posted by Punthoofd
This bug affected only the F.A. system and its tournaments. No other competition in the game was affected.Quote:
Originally Posted by Cloverfield
Ohh, free token. Thank you. Wish Recommend players offer happen again. I want AML/St.
[emoji4]
At least "something".
But the losses with these matches were much more bigger than 10-15T.
With relegation/promotion -> Lose all the hard work, that association members have done and also bigger amount of tokens that have been lost...
Dont wanna sound greedy, but still it sucks.
Our FA was going down because of the bug. So we lost more as 10 tokens. And we were relegated.
It doesnt matter if we got the tokens. We could have stay in our division if it wasnt the bug. A season is wasted!! Still cant believe we lost to an abandon F.A.
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That is some good news to read in the morning.Quote:
Originally Posted by Jeeves
So you are saying that those who stayed in the same division were not affected by your incompetence and they didn't deserve any rewards(those 10T is an insult,not reward)Quote:
Originally Posted by Jeeves
Shame on you❗
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The $64,000 question is - has it been fixed for this weekend?
Only 64k.......? Let it be fixed and not happen again [emoji16]Quote:
Originally Posted by talisman
And for the haters.
This season better luck, time to go for promotion with your association instead of complaining the "low" amount of tokens as compensation.
Looks like a lot are screwed, yes me and the association in was in also. You are not the only one, accept it and let's train some players.
I took for granted that it is fixed... NOOOO????:eek:
Last tournament should be canceled and counted as victory for everyone also point wise! So who was relegated or was about to be promoted they wouldn't have wasted a weekend or even a whole season. Who was promoted it will just have a headstart.
Tokens are great, thanks, but the wasted work is more painful imho. My association stayed in gold 1, but we wasted all the possible points. I can't even imagine how bitter can be those who faced relegation because of this.
If I could trade the tokens for the points I would.
I was talking about those who stayed in the same division and didn't get any reward ,like in my case,I am in platinum division with 1 team,so being there there is no other division above (but u never been there and u don't know)Quote:
Originally Posted by Punthoofd
Now go back and train ur players.
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beyond this, implicit confirmation that the game engine used for FA tournaments is different, or at least tuned differently to that of the regular league/CL/Cup. If I'm not mistaken, many sensed that but it was never proven.
I suspect another different tuning/engine for the friendly games as well.
A man enters to the bar and orders vodka. "What's up?" - the bartender asks. "I've just had the first blowjob in my life" - the man answers. "Why do you drink vodka then? You should drink champagne!" - bartender says. "Oh no, champagne wouldn't wash off the taste".
We managed to stay in Platinum, so it's just 10 tokens for us.
10 tokens don't wash off the taste.
We relegated from Gold 1 to gold 2, and probably wouldn't have if not for the bug.
Not adjusting the FA points leaves this feeling unfair and disappointing, others are right that tokens don't even things out, we lost our opportunity to fairly maintain Guild 1 through skill.
C'est la vie...
Every single affected F.A. group out there (That played in the tournament), has received 10 Tokens + X.Quote:
Originally Posted by madflo19
X equals the difference between the amount of Tokens clubs got at the end of the season and what they would have received had they actually acquired maximum points. No one is left behind.
Do I understand right:
If we stay platinum, we got only 10T? No matter, if we lost maybe 122 points, because we got distroyed with 0 points?
Are you aware that not winning any points or just,let's say 15 points,because of what Nordeus done last week,may cost my association staying in platinum division,losing 100T if we relegate?Quote:
Originally Posted by Jeeves
How can you say that your decision is fair to all managers?
I can see that some ppl are saying that is fine...but it's not ,because if I'm cheating and I get caught,you will ban me,if you will not ban me I will get deducted from my account not 10T (as your reward was) but a lot more,according to what I've done
Did Nordeus awarded the managers according to what they've done?
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Does anybody know what was the issue, exactly?
https://forum.topeleven.com/bugs-tec...%EF%BC%9F.htmlQuote:
Originally Posted by vad
@talisman and @Cloverfield and everyone else - The bug will be fixed for the upcoming F.A. tournament. :)
Indeed I am quite aware of that.Quote:
Originally Posted by madflo19
We've acted to the best of what is technically possible @madflo19. As I said in the previous thread on the matter I've gathered the suggestions as to how this issue can be resolved as fairly as possible for the playerbase, from the playerbase. The devs wanted to know how the players would like the issue resolved.
We considered all the options. Its obvious for instance that a reset of the tournament would be really great, but the fact that we would like to do something among those lines doesn't mean that it's actually possible to do so. :(
Eventually we decided on providing a base Token compensation and add the difference from a potential division promotion. We simply can't change up numbers in the F.A. system just like that. It's not possible on a technical level.
In regards to your example - On one hand we have a bug and on the other we have a cheater, the two things are not comparable. Here's why.
If we aren't able to foretell every single bug that may arise in the game and the bug does some major damage (Like last weekend) we are going to try and make things better to the best of our abilities. We will try to make it up to the playerbase.
On the other hand if you are a cheater the only thing you accomplish is to ruin the experience of everyone else who, just like you, wants to have fun and play a game. Your cheating habits would only "take" from your fellow managers, offering no compensation for the potential damage you've caused.
That being said, we are sorry that this happened. It is not our intention to ruin the fun for people. :(
Perhaps I am being silly here or not fully understanding the situation. But the solution hardly seems fair. Tokens do not equate to points earned in association matches. Points earned are through time effort and planning. Our association Lightning Squad had 1194 points going into the last round of matches. We were beaten 36-0 36-0. Therefore missed out on promotion by 6 points we have now been deducted points and are on 955 points. We should be in gold one but find ourselves back in gold two on the same points we started this last season. In the three weekends tournaments before this weekends abortion we won two of those tournaments. So in effect we have been shafted twice; not revieving our promotion and not receiving reward for our success over the last month. What will thirty tokens do to repair the damage. Also our association overview shows three 4th place finishes now. This weekend has forever destroyed our historical statistics. In my understanding some assos that were not affected have benefitted twice by simply not being affected and being rewarded for their weeks efforts prior to last weekend.
Lightning Squad also missed out on promotion the season before last as points were not added up correctly. We have been asked to be patient over that complaint. We have now lost two months effort now and recieved thirty tokens. We have also lost a member so are now down to five members. This is due to losing confidence in the game. We have been hit hard by not being rewarded for our success over the last two months. I am sure there are some frustrated and angry customers out there. If I have got the wrong end of the stick over this can someone please correct me.
Weve got a great bunch of chaps that are totally annoyed at how we have been dealt with, tokens dont really help that much, points do. This has taken the shine off a hard earned treble, last season.
By the way we are still a man down, anyone interested enough to get this far in my post who wants to join us our Association tag is #4DGQKV.
Well, usually when you get a compensation, you feel you have been tricked. In this case, I initially was happy and found the compensation pretty fair. But I must admit that I was almost convinced by those who feel the opposite: where are our points ? We scored 6 ridiculous points instead of the expected, easily achievable, 50-80 ? We failed to get promoted and are now threatened with relegation instead. I think this is not exactly fair.
On the other hand, we must remember that asso is a kind of "gift" competition and what we get there does not take extra resources from our side.
On top of that, I want to thank Jeeves who is always helpful and nice. I think it's been a hard week-end to everyone at Nordeus.
Thank you Nordeus for your attempts, but the solution is really awful. This season we managed to stay in platinum with the lowest result possible. In the last tournament we lost all the games so got nothing. But as we stayed in the division as compensation we received only 10 tokens. Now with the start of the season we lost 20% of the points which means it will be extremely hard to stay in platinum in the next season as we have to receive only 1st places without any chance for mistake. And it goes without saying that we almost lost the chance to get back to top-100 (for example for me the challenge is more important than the reward and our aim is to get back to top 100). Now the difference is really huge with the top100 results
I can understand that nordeus had good intentions to give a fair compensation to the managers but this is not enough for all the cases.
I understand that it's impossible to examine every case (like agrippa, madflo, nash ...) so it had to be a massive one.
Ok, it's like half job done.
I think something it would pleased everyone, is to give extra 100 points to all the asso groups.
It looks fair for a group that lost with 0-36 and the chance to play in the final.
Again there would be many teams which gonna earn without deserve it (specially groups with higher levels managers) but it's not their fault.
Those points can be given this first weekend now that things are more calm.
One last thing about this and I'm out from this thread. It was never about tokens,at least not from my behalf,it was the way you treat us
We ALL had this problem last weekend,but you decided not to treat EQUAL all of us.
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I can understand that is a programming fail-ed and that "can be good" change the enire friendlies system and set this that equalizes the stars as main to do not have different duplicities "if thats possible".
I think really that the compensation is enough and that if do not happen next season nobody will remember the issue.
Khris has said.
LOL
-Moved to Associations section-