[OFFICIAL] Issues with the Association Tournament last week

[madflo19]

Additionally!
On top of the 10 tokens, we have rewarded the additional tokens you would have received if you had won the latest tournament with maximum points.

So you are saying that those who stayed in the same division were not affected by your incompetence and they didn't deserve any rewards(those 10T is an insult,not reward)
Shame on you❗

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[Jeeves]

So you are saying that those who stayed in the same division were not affected by your incompetence and they didn't deserve any rewards(those 10T is an insult,not reward)
Shame on you❗

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Every single affected F.A. group out there (That played in the tournament), has received 10 Tokens + X.

X equals the difference between the amount of Tokens clubs got at the end of the season and what they would have received had they actually acquired maximum points. No one is left behind.

[madflo19]

Every single affected F.A. group out there (That played in the tournament), has received 10 Tokens + X.

X equals the difference between the amount of Tokens clubs got at the end of the season and what they would have received had they actually acquired maximum points. No one is left behind.

Are you aware that not winning any points or just,let's say 15 points,because of what Nordeus done last week,may cost my association staying in platinum division,losing 100T if we relegate?
How can you say that your decision is fair to all managers?
I can see that some ppl are saying that is fine...but it's not ,because if I'm cheating and I get caught,you will ban me,if you will not ban me I will get deducted from my account not 10T (as your reward was) but a lot more,according to what I've done
Did Nordeus awarded the managers according to what they've done?

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[Jeeves]

@talisman and @Cloverfield and everyone else - The bug will be fixed for the upcoming F.A. tournament.

Snip*

Indeed I am quite aware of that.

We've acted to the best of what is technically possible @madflo19. As I said in the previous thread on the matter I've gathered the suggestions as to how this issue can be resolved as fairly as possible for the playerbase, from the playerbase. The devs wanted to know how the players would like the issue resolved.
We considered all the options. Its obvious for instance that a reset of the tournament would be really great, but the fact that we would like to do something among those lines doesn't mean that it's actually possible to do so.

Eventually we decided on providing a base Token compensation and add the difference from a potential division promotion. We simply can't change up numbers in the F.A. system just like that. It's not possible on a technical level.

In regards to your example - On one hand we have a bug and on the other we have a cheater, the two things are not comparable. Here's why.
If we aren't able to foretell every single bug that may arise in the game and the bug does some major damage (Like last weekend) we are going to try and make things better to the best of our abilities. We will try to make it up to the playerbase.
On the other hand if you are a cheater the only thing you accomplish is to ruin the experience of everyone else who, just like you, wants to have fun and play a game. Your cheating habits would only "take" from your fellow managers, offering no compensation for the potential damage you've caused.


That being said, we are sorry that this happened. It is not our intention to ruin the fun for people.