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Thread: Need advice to remove inactive captain

  1. #1
    Rookie
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    Sep 2017
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    India
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    Need advice to remove inactive captain

    Our captain has been not able to login to his account for 2 months. He gave permission to remove him from association.I sent message to customer support team but got only automated reply.
    How can we remove him?

    Any genuine advice will be heartly welcomed.

  2. #2
    Dreamer
    Join Date
    Jan 2020
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    355
    his account only becomes in-active after 3 months. so you've got another month to go yet. nordeus will not remove it. it has to dissappear on its own

  3. #3
    Spanish Forum Moderator khris's Avatar
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    Jun 2013
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    16,342
    Quote Originally Posted by GloryHinter View Post
    Our captain has been not able to login to his account for 2 months. He gave permission to remove him from association.I sent message to customer support team but got only automated reply.
    How can we remove him?

    Any genuine advice will be heartly welcomed.
    If he has been inactive for a month, you can contact the support and ask them to set a new captain.

  4. #4
    Dreamer
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    Quote Originally Posted by khris View Post
    If he has been inactive for a month, you can contact the support and ask them to set a new captain.
    he did already ( sent message to customer support team but got only automated reply )

  5. #5
    Spanish Forum Moderator khris's Avatar
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    Quote Originally Posted by minamino View Post
    he did already ( sent message to customer support team but got only automated reply )
    Have you the ticket number and dat you sent the ticket? Pm me it please.

  6. #6
    Addicted Temidayo_'s Avatar
    Join Date
    Mar 2016
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    560
    Quote Originally Posted by khris View Post
    Have you the ticket number and dat you sent the ticket? Pm me it please.
    Help. I have an inactive captain of assoc #HAANJN.