Quote Originally Posted by MDKII View Post
Hey Steve. Can you give me a little more info:

1) Have you tested other games or Apps that require an Internet connection with your mobile provider? Do you have any issues with them?

2) Are you on iOS or Android?

3) Have you tried using a Wi-Fi connection on the same device to play Top Eleven? Does it work in that case?

4) Have you tried using a different mobile operator on the same device and test whether it works?

I'll try asking around and see whether this is something on our end or not. If anyone else is having this same issue, please let us know in this thread.

Hi

1) yes - every other game and app I have tried, works extremely well and fast - I am getting 38mps speeds! The network performs very well! Which is the reason EE don't accept responsibility....

2) I am on iOs - I have a brand new iPhone 5 64gb!

3) Yes - a wi-fi connection works fine on the same device, as does any other connection, ie I have been personal hotspoting to my friends O2 connection and it also works fine...which is why Nordeus say its the quality of the connection not the app!

4) yes - it works fine on my device under any other operator!

Not sure what to do next?!

I invested in this new high speed network and new iphone to have a more enjoyable gaming experience and I cannot even connect!