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Since this question comes up rather often, I thought I would make this link easy to find.
It has a really good list of things to try, and also a link to put in a request to support if those things do not work!
Always remember to restart your computer first to see if that is all you needed to do. :D
Can not load the game : Nordeus Support
Also, don't forget to stick in the plug !Quote:
Always remember to restart your computer first to see if that is all you needed to do.
Sometimes one forgets the obvious.
:D
thanks for the link but does not work says to contact the owner
I am afraid I have never gotten that message.
If you cannot get the game to load after trying the normal things, contact support: Nordeus Support
I tried everything, different computers, deleting what's written to delete, what can I do now?
My game only works when I reload over 100 times, this is really bad.
So how can I fix this? I write a message to support, no answer. Please somebody give me an example how to fix this.
Really? Support didn't answer? Did you give them some time, it won't be instant.
The link is pretty much what is rec'd to try before contacting them, basically making sure all cache/data cleared, newest version of software installed, try different browsers, etc. Are you sure your internet is fast enough/functioning? Restart your router, too. If you have tried everything only support might find an answer.
I have important quarterfinals now but game maintenance. So what should i do?
I am sorry, did you try the usual things, as above, clearing browser's cache, cookies, Flash's data? Sometimes another browser works. Sometimes it is the internet. And yes sometimes it *is* the game server. If you are unable to log-on after trying the above, put in a request for support: Nordeus Support
I try to log in with FB from computer, have tried 2 different computers, and using Chrome (with and without app) but just get this message al lthe time and have tried 4-5 days
http://i.imgur.com/rkSljbr.jpg
I have cleared cashe, internet history ect, made sure flash is up to date, restarted computer and can insure you that my internet speed ain't the problem from my side.
No big problem since I can use smartphone but... I want it to work!
I have not tested other browsers but if that the only solution I will not use my computer to plat T11.
So what can I try to solve it? Is it Nordeus support the way to go?
Yes you will need to contact support if all the things listed in the first post's link to the support suggestions did not clear the issue. link: Nordeus Support
I wouldn't bother, you never get a response.Quote:
Originally Posted by Cat Harrison
they are working for my issue more than 20 days people !
If you have already opened a request for your issue, update it asking politely and clearly for information/response. Perhaps give a more detailed description or screen shots. I have had issues and usually get a response within a reasonable time, barring weekends. (I have worked countless weekends and don't understand why others cannot.. ) but then I guess I'm just lucky.
my manager why the picture is not visible and also my friends list??
Attachment 16683
This is currently happening on several servers. If it persists past the new day start, contact Nordeus Support
hi...
i have the similar problem with my PC. i just change my hard drive with bigger capacity and change my memory card to 1 GB.
but now i cant play the game because it wouldn't load (it says : Waiting for Facebook.... Facebook is not responding, please wait or try again a bit later. If this problem persists, contact Top Eleven support.)
i've already updated my Flash player. And also follow the instructions in the knowledge base/technical help.
but still can't load the game.
the strange thing is if i use another computer i could play the game :confused: but not with my own PC like i said above :mad:
I no longer have Facebook and have deactivated it - but I logged in using Facebook and now when I just click Let me play it comes up YOU NEED TO LOG IN WITH FACEBOOK - but I no longer have it.... Is there any way I can get onto the game not using Facebook- just let me play - even if I have to delete all my data so far. I just want to play. Is there any way I can play not using Facebook?
Using Ipod 4
You could try uninstalling the app and deleting all data, and re-install, it's worth a try.
Already tried it but will try once more, also I cannot contact support as I cannot get on the game without Facebook so I don't no my ID
Aaaaaaaaahhhhhhhh isn't working
Uhm, try going into setting and doing the opposite of what is described in this thread: http://forum.topeleven.com/bugs-tech...k-what-do.html
Already tried but doesnt come up the same as I have a Ipod 4 not iPhone 5
I have done the opposite though but still ain't working
try entering just a random number where it asks for ID in your report to Support, and in the ticket explain why, and what you need help with, since there's no other things I can think to try.
Suggested download for samsung.
In sponsors free coins try and download 360 security. Not only do you get free coins the App. It self has a feature to clear memory usage and speed up your phone. I use this alot especially when getting game to load up on my phone If it is running slow after getting this app to do its thing the game loads almost instant and alot smoother during game periods where info is coming and going especially making subs changes ect during matches hope this helps you as well
всем привет!у меня была игра в 00-38,я зашёл в игру 00-38,мне написали что меньше минуты ждать!в итоге я ждал час,и мне сообщили счёт,то что я проиграл!!!так какого хуя я проиграл!?я не понимаю???????????????????????????????????? ????чё за еботня!!!!!!!!!!!!!!?????????????????я тут понимаешь не сплю,жду игры,а в итоге без меня играется!!!!!!!!!!!!!!!!!!!!!!!!я требую:техническое поражение ему+5 как минимум мне токенов!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!
j'arrive à me connecter au jeu mais ça reste bloquer à la page d'hier je reçoit pas les cadeaux, je ne peut pas organiser un match amical, je peut rien faire il ce passe quoi, j'ai pas envie de perdre le jeux ce soir je suis en final de ligue des champions j'aimerait pouvoir supporter mon équipe, merci de votre réponce
New thread here: http://forum.topeleven.com/bugs-tech...load-game.html
