stuck on initializing part

[הפועל יאאלה]

i'm stuck on initializing part and the game does not load. what to do?
i tried different browsers, restarted computer/ router, tried facebook and website and nothing helps.
it happens only on computer, with Iphone it's alright.
i tried to contact to top11 support but no answer yet, and I'm stuck.. what to do?

[Cat Harrison]

Have you tried clearing the cookies and cache of your browser(s)? Also you can try deleting Flash data (right click on game area to get to Global settings). And make sure you have the latest version of Flash as well.

If that doesn't work, will have to see what Support says...

[הפועל יאאלה]

Have you tried clearing the cookies and cache of your browser(s)? Also you can try deleting Flash data (right click on game area to get to Global settings). And make sure you have the latest version of Flash as well.

If that doesn't work, will have to see what Support says...

well it doesnt work.. when does the support will answer me? i'm waiting 3 days already

[Cat Harrison]

Support isn't there on weekends, so please be patient another day at least.

Was there anything on your computer you've changed since it last worked? It seems like if it is more than one browser it could be internet settings or some other general thing.

[הפועל יאאלה]

Support isn't there on weekends, so please be patient another day at least.

Was there anything on your computer you've changed since it last worked? It seems like if it is more than one browser it could be internet settings or some other general thing.

i didn't change anything. i just tried to log in and in suddenly stuck..