this has happened today to me too. I had a top scout MC that was about to be 7 stars. I log off top eleven and all of a sudden he is gone, and he is now a free agent, even though I did NOT sack him. Nor would I ever sack him or sell him, hes a valuable player. I am very upset about this, and have contacted nordeus about this issue. If they don't give me my player back which i paid 50 tokens for, I will quit top eleven permanently.