HELP Wanted! Serious Issue!

[Saif Bin Rashid]

I have progressed upto level 17 and was supposed to be promoted to level 18. but this morning when i logged in the game is asking for my club name as is the case for new users and my club level is showing to be level 1!! Help please!

[Tran Manh Ha]

me too... Help me please

[Tham_my]

me too... Help me please

Me too, how is this happening

[_pontifex_]

This issue should be fixed now. Can you please confirm?

Thanks,
_pontifex_

[rdsouza]

i have same issue - was working fine until 10 minutes ago

[t11_fan]

I have different problem;
my team was level 12, 2nd team in mine career. So far I didn't have any problems, as i progressed through levels, my manager level increased too, but this season it didn't happen. I was manager lvl24 last season and this one i'm still, i don't know why...

[rdsouza]

ok fixed .... thanks for whatever you did or did not do .... but im back at L23. still missing the whole friends list though which im guessing is due to server moves? so i guess will have to make friends all over again

[_pontifex_]

I have different problem;
my team was level 12, 2nd team in mine career. So far I didn't have any problems, as i progressed through levels, my manager level increased too, but this season it didn't happen. I was manager lvl24 last season and this one i'm still, i don't know why...

This is not a bug, that feature works this way:
- if you takeover a club that is lower level than your manager level, your manager level won't increase until you get to club level larger than you manager level. In other words your manager level is the highest club level you ever had.

[_pontifex_]

ok fixed .... thanks for whatever you did or did not do .... but im back at L23. still missing the whole friends list though which im guessing is due to server moves? so i guess will have to make friends all over again

We're working on getting friends back shortly.

Thanks everybody.

[t11_fan]

This is not a bug, that feature works this way:
- if you takeover a club that is lower level than your manager level, your manager level won't increase until you get to club level larger than you manager level. In other words your manager level is the highest club level you ever had.

Trick is that it used to work. I was manager level 16 when I took over new team (from level 4). Until this season I didn't have any problems with manager level progress.