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Thread: We need technical support from nordeus

  1. #1
    Greek Forum Moderator nikolgiorgos's Avatar
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    We need technical support from nordeus

    We need technical support from nordeus
    It would be good some time , a developer, technician, specialist or what, from nordeus, to explain some things and we could have the possibility to ask some more like
    Is there any (and what) requirements for t11 2015, for the mobiles ?
    What about an old mobile ? Does the app needs 2-4 or 8 core to play smoothly ?
    Why in some specific actions like a sub, watch a game of a friend, in a bidding there is a problem ?
    Is it the connection or the mobile cpu and how much % ?
    Is there a specific android version (we need to update) to play the game better ?
    What about windows phones ?
    Is the new version cost more battery energy and how much ?

    As for pc, what is the best browser we must use to get better performance ?
    Is there a flash player problem ? Can we do something about it ?
    Are those (many) fb friends we may have, cause a lag or a problem to load the game ?

    In every pc game, we can see what are the requirements the game needs. Also we can read some reviews about the proper hardware we must have. I suppose we demand something also for t11 too.

    Thanks
    Buffs Mad and BeckStar like this.
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  2. #2
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    just be a good consumer and buy the newest iphone then you`ll have no issues

  3. #3
    Greek Forum Moderator nikolgiorgos's Avatar
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    as you can see mr jshacker (as you are present now in the forum), everyone here has an opinion (like Clint 's saying) so
    can we have some more communication here ?
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  4. #4
    Greek Forum Moderator nikolgiorgos's Avatar
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    I 'm gonna post and promote this thread again.
    As new updates of the game are coming, people need more info, what is the latest version and what you can see with that.
    With what mobiles we can play the coming versions (iOS, android versions, cores).
    Also people who saying that have problems, must also give more info about their equipment.
    Cat Harrison likes this.
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  5. #5
    Super Moderator PricopGeorgeCătălin's Avatar
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    I can only agree with you. We need an active official member staff to be more present here.
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  6. #6
    Greek Forum Moderator nikolgiorgos's Avatar
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    I 'm gonna repeat that thread as I can see there is a need for more professional approach.

    Also what we need is some kind of form where the players should complete more details like

    Playing with pc (connection error issues)

    With which browser ? Tried someone else ?
    Steady wifi- internet ?
    Have done some actions like clean cache ? update new version of browser ? update new version of flash ?
    Did TE run smooth before a new update ?

    Mobiles (usually for videos problems)
    Android or iOS ?
    What version ?
    Wifi or 3/4G ?
    What kind of mobile ? (I 've spot some comments about Honor 6 or the light iPhone, don't know the type)
    Have done some actions like clean cache ? update the new version ? unistall- install again the game ?
    From which country are you try to farm ?
    What was the previous situation before the update ?
    Have you tried with some other device ?
    Are you aware of the 24 hours limitation for videos ?

    Sausy and other members trying to help but it ends playing the 10 questions to figure out what's going on.
    iptables likes this.
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