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  Click here to go to the first staff post in this thread.   Thread: cant login

  1. 03-20-2013 #11
    eaert
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    Quote Originally Posted by kustodian View Post
    On which client, Facebook, Android or iPhone?
    facebook+topeleven website on my smartphone it works.
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  2. 03-20-2013   This is the last staff post in this thread.   #12
    kustodian
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    Quote Originally Posted by eaert View Post
    facebook+topeleven website on my smartphone it works.
    That is strange. So you get the exact same message as the topic started explained when you try to connect on Facebook/Topeleve.com. Could you make a ticket on Nordeus Support and provide your Facebook ID and the exact time when while you couldn't connect, so we can investigate further.
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  3. 03-20-2013 #13
    eaert
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    Quote Originally Posted by kustodian View Post
    That is strange. So you get the exact same message as the topic started explained when you try to connect on Facebook/Topeleve.com. Could you make a ticket on Nordeus Support and provide your Facebook ID and the exact time when while you couldn't connect, so we can investigate further.
    ok, and it's still not logging.. i will send now, thanks of your help
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  4. 03-22-2013 #14
    doncy
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    I use the game on my iPhone as well, and it works fine usually. Every now and then i need to manually turn off the app and restart it so it will connect again.

    I will write the exact time the next time it happens and i will share it here - as far as for today the game works fine for me.

    When it doesn't work on the computer - it doesn't work on Facebook and neither in topeleven.com.
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  5. 03-22-2013 #15
    doncy
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    happened now: 14:18
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  6. 03-25-2013 #16
    bura80
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    same to me....any solutions?

    same to me....any solutions?
    Attached Thumbnails Attached Thumbnails cant login-top-eleven.jpg  
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  7. 03-25-2013 #17
    Pomme
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    Same to me, started at approximately 15:45 Kiev time
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  8. 03-25-2013 #18
    Laini
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    Same to me - today, yesterday, day before yesterday...
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  9. 03-25-2013 #19
    Abed shammaa
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    Can't log in via facebook 21:05 Beirut time please advise ?!!!!!
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  10. 03-25-2013 #20
    Fyhreri
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    to me it is happening everyday in the evening, from hours 16-17 to 22-23
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