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Hi There
For the last 3 to 4 days i have not been able to watch any videos to get the packs on my mobile phone. I have tried both my home and work wifi along with my mobile phone data, nothing. Get the message 'no offers available at this time'.
However I can watch videos on a desktop thru Facebook. I can also watch videos for the double bonus training.
Phone - Samsung Galaxy S5
I live in Australia
It´s not been a problem here
Update, i have also tried on a samsung tablet, still no videos on mobile devices :(
I'm in England on an iPhone and have same problem, kinda kills the game if you can't compare your team properly!
I have uninstalled, cleared the data and cache and still no videos. this is about 4-5 days in a row of having to watch videos on the crappy desktop version of top eleven.
Hi Managers
We have detected an issue today (28th of June) on some of our providers' side, affecting our mobile app, we're working with them to fix it.
Note: there's no need to reinstall the app for this issue.
Thanks for the update Moi.
we need the videos for rest, morale and first aids....asap moi
Same here. My 2 best players are injured:( but when i press and hold the video button for à long time sometimes the video worksQuote:
Originally Posted by Madman
Not been able to get Videos to see (in Training) on FB App - for one free Green Pack! - for the past couple of weeks. Tried coming out of App and restarting but still no Videos.
So when is this going to be fixed? No video's here. Or when Im Lucky 1-3 per day and then I have to keep pressing the button on and on?
?????
Quote:
Originally Posted by Moi
Moi, some videos are 'working', but they don't award any packs despite having completely watched them. In fact, there seems to be a bug today (01/07/2016, around 4 a.m GMT) for the Android platform as no packs are being awarded at all for any of the videos (but the 2X bonus and 'free' thing function), that is the user may watch all 4-6 videos completely, but he does not get any pack for any of them. It is as if the offers are completed but the packs are not added to the game account. This is not good; the problem(s) should be fixed.
update: some packs got added later (like after 15 min or so)
1) There's an issue with some providers, we're working with them to solve that situation
2) Sometimes there's a delay in getting your booster reward, please kindly wait a bit to see if they come through
Hi Moi,
We are the 4th of July... and still issue is there !
I know there is some triggers, but in my case, we cannot consider it is. It s about 10-15 videos a day at maximum... when possible !
Regards
Eric
Hi Moi
I hope the team is working on this. It has been over a week now and it is now effecting the desktop version of the game for me. Getting 3-4 videos a day if i am lucky.
Cheers
Moi...what is the limit (how much) we can get in one day?Quote:
Originally Posted by Moi
somewhere here you can find the answer.
It's about 40 per day
http://forum.topeleven.com/top-eleve...tml#post405129
well...i think he only said about every one get the same amount.... but my question is.... if there is 200 video (like everyone has 200 video...and the limit is still 40?? ) i mean the max limit everyone can get a day...not the video offer a day....Quote:
Originally Posted by nikolgiorgos
The limit seems to vary (20-40), but never seems to get above 40.
yes, the max limit is 40.
How many vids you can find depends.
I don't have much like this (40) but when my mobile saying that there aren't any available, I can find a couple of extra in my tablet (or when I want to replenish the condition of a player).
Is it fixed?
Is anyone Having this problem now? I used to watch more than 20 or 30 per day but the last few days (1 week or so) I couldn't watch more than 5
Me tooQuote:
Originally Posted by aaaxooo
im having this problem too i can only watch 1 AD per hour and sometimes not even that
The same here, 🇳🇱. 15 vid per day but not at same time
Odoslané z LG-H850 pomocou Tapatalku
Don't know if the sources of videos are different, but I over-trained last night and just had to use Free videos from the 'Squad' screen to get my players to near-99% in condition and boost some morale, too. Total of 16 videos and game previews (getting fed up with the 'help Arnie' one) used.
I'm having this issue too.....������
Any advice????
Did anyone solve that issue?
I'm having this issue too, 1/2 ads
Any advice????
I'm having this problem too. Max. 7 or 8 ads per day. It was 30 previously.
I remember back in those day i used to sit there and watch videos for 6 hours and get 1000 tokens it was so great that i get beast teams