No Video Offers on mobile device for last few days

[shaidar74]

Hi There

For the last 3 to 4 days i have not been able to watch any videos to get the packs on my mobile phone. I have tried both my home and work wifi along with my mobile phone data, nothing. Get the message 'no offers available at this time'.

However I can watch videos on a desktop thru Facebook. I can also watch videos for the double bonus training.

Phone - Samsung Galaxy S5
I live in Australia

[Bunzo]

It´s not been a problem here

[shaidar74]

Update, i have also tried on a samsung tablet, still no videos on mobile devices

[Pauwham]

I'm in England on an iPhone and have same problem, kinda kills the game if you can't compare your team properly!

[shaidar74]

I have uninstalled, cleared the data and cache and still no videos. this is about 4-5 days in a row of having to watch videos on the crappy desktop version of top eleven.

[Moi]

Hi Managers

We have detected an issue today (28th of June) on some of our providers' side, affecting our mobile app, we're working with them to fix it.

Note: there's no need to reinstall the app for this issue.

[shaidar74]

Thanks for the update Moi.

[Madman]

we need the videos for rest, morale and first aids....asap moi

[ronald1984]

we need the videos for rest, morale and first aids....asap moi

Same here. My 2 best players are injured but when i press and hold the video button for à long time sometimes the video works

[talisman]

Not been able to get Videos to see (in Training) on FB App - for one free Green Pack! - for the past couple of weeks. Tried coming out of App and restarting but still no Videos.