Hey Manager,

Keep in mind that a lot of these offers require the player to create accounts for the apps/services, for the very first time. if you've already done an offer it's highly possible that you won't be rewarded for it's consecutive accomplishment.

Still please open up a ticket with our support team on this matter.

You can contact them either by tapping on the "?" button in the mobile app, next to Settings, or go to TopEleven.com > Support > Contact us Link, and click on the "...from here..." hyperlink at the bottom of the page.