Quote Originally Posted by Jeeves View Post
From what I read @axd23 you definitely have a legit concern. Did you explain to support which are the videos that don't distribute a reward after they end?
About the support chat - That's very strange. Did you reinstall the game or clear the cache/data or anything like that? I'm trying to figure out what could wipe the ticket notification and it's presence in general.
Support tickets can't be removed from our system. Every single ticket in the queues has to be answered no matter what. It a company policy.
I didn't specifically mention every ad that doesn't give a reward. But support's response was about the token offers which is not my concern at all.
The other time I tried to contact them about my issue, my question was whipped off. I don't remember if I cleaned cache or anything like that, but I didn't reinstall the game. Plus, I'm pretty sure I've sent it. I don't know what happened, but in the end it doesn't really matter.
What matters is to find a solution about this annoying problem I have.

I'm senting another ticket with every ad that doesn't give a reward I can remember, although I have no high hopes of this getting resolved. I would say I'm pretty desperate at this point...