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Please do something to our asso match.
We've made it to the final, our team Pushkin FC beat Arsenal FC by penalty kick and won 4-3.
But the results showed - - and not one of us setup for final.
https://uploads.tapatalk-cdn.com/201...d70353d676.jpghttps://uploads.tapatalk-cdn.com/201...abeafda6c1.jpg
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Damn it.
Just as i thought, you put us fighting for 3rd place.
What the hell is going on?
We lost our chances to get 50 points bonus for being no.1 or 25 points for being no.2 instead of just 10 points for being no.3.
Give us those 40 points added because of your stupid bugs.
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we got same result, we should qualified for final. we win penalty 5-3
see my thread https://forum.topeleven.com/bugs-tec...h-fix-now.html
Yes, I've read your post mate.
But it's already set up by them, so we just need Nordeus to give us maximum 40 points addition because we have lost opportunity being no.1.
Not to forget, we should give our best shot in our final mate.
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I have never complained once or said a negative thing about this game but it really is a disgrace this bug hasn't been fixed after so long, especially one that has significant consequences. If this ever happens to our association I will be furious.
Pathetic that the issue still exists after months of folks reporting this error.
There have been 2, maybe 3, updates of the game with asinine features, but they dont find the time or resources to fix a simple issue which has hit many associations.
Shows how much Nordeus really cares about its customers.
All of our members have sent complain to Nordeus but no response until now.
I've written this for almost 10 hours but also no response from Jeeves yet.
We know that they can't change the mistake they've set for final draw but we need Nordeus to give us 40 points (no.1 = 50 points, no.3 = 10 points) addition bonus that they took from us unfairly.
Points is most important think in Association rather than they give us some tokens as compensation.
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No it only shows nordeus's lack of competence in develloping apps , cause weeks after weeks new bugs appear .Quote:
Originally Posted by gamer5289
It is an amator company , i think their devellopers are newbies ...
Is a moderator going to help us out with this??
I have been waiting 11 days for a response from a submitted ticket regardinng something else so I dont expect much help from submitting a ticket even though all out association teams did. we are left waiting and wondering if anything will be done about this bug.
we have a screenshot of our win in penalties and the team we beat in the semi's won the final easily and we destroyed our 3rd place team so we should get the 40 points as Indraw mentioned above that we lost out on due to this.
The same thing happened with us. We were winning on penalties but next day where were not in the final. I posted on twitter but no reply
Attachment 82200
Twitter is not gonna help you. Only support, but they have a weekend too
we got 10 tokens and 5 boosters but they ignored our question about getting the points completely. they didn't even aknowldege that we had asked about it. what a complete joke. No wonder so many people are quitting the game.
Hey everyone. It's not late to submit a ticket about the F.A. issues you've experienced. We have agents working on the weekend as well, but the amount of Top 11 players far outnumbers the support staff. :(
Really sorry for the delays and for the issues.
And yes, contacting support directly either via the "?" button ingame or this link, is the best way. The Twitter and the Facebook admins don't have access to the support-team's system or tools.
Hi Jeeves,Quote:
Originally Posted by Jeeves
Do you read from first.
We need our 40 points, not just some tokens and boosters you already give to us.
Points is the most important think in F.A
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Here is the screenshots that we won those penalties
https://uploads.tapatalk-cdn.com/201...39c1cf548b.jpg
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Also, no word on this problem getting fixed?
People will generally understand that bugs happen and sometimes it will affect them negatively.
However, what I don't accept is when a bug has been reported numerous times over a long period and nothing appears to be happening about fixing it.
I wouldn't imagine it's an overly complicated bug to fix either, but even if it is and it's on the list to fix, please tell us.
