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  Click here to go to the first staff post in this thread.   Thread: can't buy token

  1. #1
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    can't buy token

    I was not able to buy token via paypal, it said page not found. HELP!

  2.   Click here to go to the next staff post in this thread.   #2
    Pro Jeeves's Avatar
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    Quote Originally Posted by Reluxer View Post
    I was not able to buy token via paypal, it said page not found. HELP!

    Hey Reluxer,

    Is this happening on the web platform? Are you getting a 404 error?

    If its on the web can you try this: Try making the purchase through Facebook.com, again by using the PayPal payment method.

    If the issue persists please try clearing the cache and/or cookies of your browser and see if your able to access their service through Top 11's Token purchase menu.
    Eventually, please try making the purchase through a different browser if you have the option.

    Let me know of the outcome.

  3. #3
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    Quote Originally Posted by Jeeves View Post
    Hey Reluxer,

    Is this happening on the web platform? Are you getting a 404 error?

    If its on the web can you try this: Try making the purchase through Facebook.com, again by using the PayPal payment method.

    If the issue persists please try clearing the cache and/or cookies of your browser and see if your able to access their service through Top 11's Token purchase menu.
    Eventually, please try making the purchase through a different browser if you have the option.

    Let me know of the outcome.
    yes, it is happening on web platform, I already try it from two other browser but it still give me 404 error. when I try to buy it from facebook it does not give me the choice for paypal (which is the current payment method I can use.) I also already clear my catche but it does not work.

  4. #4
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    Quote Originally Posted by Jeeves View Post
    Hey Reluxer,

    Is this happening on the web platform? Are you getting a 404 error?

    If its on the web can you try this: Try making the purchase through Facebook.com, again by using the PayPal payment method.

    If the issue persists please try clearing the cache and/or cookies of your browser and see if your able to access their service through Top 11's Token purchase menu.
    Eventually, please try making the purchase through a different browser if you have the option.

    Let me know of the outcome.
    yes I am using web browser and it give me 404 error. I already try 2 different browsers and it still gives the same result. already clearing caches and cookies still does not work. when I use it via fb it does not give me the choice for paypal (which is the payment method I currently can use.)
    Jeeves likes this.

  5.   Click here to go to the next staff post in this thread.   #5
    Pro Jeeves's Avatar
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    Thank you for details Reluxer!

    We'll check this out from our side to see what we can find and where the issue stems from. I'll write again when I have something more. Thank you for reporting it btw!

  6.   This is the last staff post in this thread.   #6
    Administrator SausyFC's Avatar
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    Many thanks again Reluxer. The problem has now been solved.

  7. #7
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    Finally!