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Thread: Videos - about resetting the Advertising ID - Read Please

  1. #21
    Newbie
    Join Date
    May 2014
    Posts
    39
    simple question,

    How do I view ads when recently man of them start to load and then tell me there is an error and to dismiss them?

  2. #22
    Dreamer Buster Keaton's Avatar
    Join Date
    May 2013
    Posts
    448
    Clear cache of Google play and Topeleven

    Sometimes the cache is the bottleneck even from Google-play



    Hope it will help you

    https://support.google.com/googleplay/answer/7513003
    Last edited by Buster Keaton; 02-16-2019 at 09:34 PM.

  3. #23
    Newbie
    Join Date
    Feb 2019
    Posts
    2
    Same problem, certain ads (normally the 1st or 2nd after I log in) will appear to load and as soon as they start to play I get a pop up saying there's an error and to dismiss them. Cleared the app cache and that of Google play amongst others and that has not resolved anything.

  4. #24
    Newbie
    Join Date
    Nov 2018
    Posts
    43
    Quote Originally Posted by casper™ View Post
    Maybe you've disable in settings the videos from data usage.

    Enviado do meu SM-G935F através do Tapatalk
    How it's possible?

  5. #25
    Spanish Forum Moderator khris's Avatar
    Join Date
    Jun 2013
    Posts
    16,324
    Added more info regarding the ads in the starting post, check out the 2 Notes added as these may help.

  6. #26
    Famous Ποσιδονας's Avatar
    Join Date
    Oct 2015
    Posts
    1,937
    There is also a limit of 24 hours but I couldn't find the relative announcement.

  7. #27
    Rookie
    Join Date
    May 2020
    Posts
    86
    Good afternoon,
    I have been having problems in the videos of the suitcases, sometimes there are 4 videos, then there is no more, I update the advertising id, I clear the cache, the same thing happens.
    A week ago I saw the 25 + 15 videos without problems, since yesterday this bug came back.
    I know from Rodrigo Paiva's group that many people complain about the same bug.
    Top Eleven has many servers, some servers have bugs, other servers have no bugs in the videos.
    You should analyze this better, so that the videos of the suitcases never fail. Nowadays suitcases are important for the game.

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