[Announcement] Issues Under Investigation - May 21st

[OckapSA]

Hi,

I reached out to your Support Team in my iOS app yesterday and still didn't receive any responce. I had an issue with logging in and when I finally managed to log in, the app told me that I lost the match. Because of that I lost my first place in my league.
I also would like to know what possible resolutions are you thinking of?

Hi everyone,

We're continuing to look into issues from yesterday, we've been investigating reports related to:

-Walkover in the League/Champions League/Super League with full squads.
-Matches not being played with X minutes ago
-Showing 0 attendance
-Login Issues for some Managers

If you were impacted by one of the above issues yesterday, please contact our support team so they can log your case.

There should be no log in issues at present, but please let us know if you're still experiencing anything.

We apologise for these issues. We'll provide updates as we have them about this.

[Petje]

Hi,

I reached out to your Support Team in my iOS app yesterday and still didn't receive any responce. I had an issue with logging in and when I finally managed to log in, the app told me that I lost the match. Because of that I lost my first place in my league.
I also would like to know what possible resolutions are you thinking of?

There is no resolution.
You will receive 10 tokens and your season is ****ed up.


Sent from my iPhone using Tapatalk

[brolly]

Hi,

I reached out to your Support Team in my iOS app yesterday and still didn't receive any responce. I had an issue with logging in and when I finally managed to log in, the app told me that I lost the match. Because of that I lost my first place in my league.
I also would like to know what possible resolutions are you thinking of?

I bet that you will receive information: this was visual issue and didn’t affect to the game.
Sorry for playing broken game without support and quality departament, what you expect from them is nothing... do not expect answer because we will not receive any details.