[Announcement] Issues Under Investigation - May 21st

[SausyFC]

Hi everyone,

We're continuing to look into issues from yesterday, we've been investigating reports related to:

-Walkover in the League/Champions League/Super League with full squads.
-Matches not being played with X minutes ago
-Showing 0 attendance
-Login Issues for some Managers

If you were impacted by one of the above issues yesterday, please contact our support team so they can log your case.

There should be no log in issues at present, but please let us know if you're still experiencing anything.

We apologise for these issues. We'll provide updates as we have them about this.

[Lukáš Ledecký]

What is the compensation?

[asmartins]

Hi everyone,

We're continuing to look into issues from yesterday, we've been investigating reports related to:

-Walkover in the Champions League/Super League with full squads.
-Matches not being played with X minutes ago
-Showing 0 attendance
-Login Issues for some Managers

If you were impacted by one of the above issues yesterday, please contact our support team so they can log your case.

There should be no log in issues at present, but please let us know if you're still experiencing anything.

We apologise for these issues. We'll provide updates as we have them about this.

This is a game with lots of users and yesterday was literally chaos. You should have done this yesterday, not only now that you've solved the problems.
Many were looking for an official response here on the forum or on facebook and nothing was said.:louco:

[Rzymi]

Hi everyone,

We're continuing to look into issues from yesterday, we've been investigating reports related to:

-Walkover in the Champions League/Super League with full squads.
-Matches not being played with X minutes ago
-Showing 0 attendance
-Login Issues for some Managers

If you were impacted by one of the above issues yesterday, please contact our support team so they can log your case.

There should be no log in issues at present, but please let us know if you're still experiencing anything.

We apologise for these issues. We'll provide updates as we have them about this.

I Lost by a walkover in my league match...

[SausyFC]

I Lost by a walkover in my league match...

Thanks, updated my post. Please contact our support for this as well.

[Guido van den Berg]

Cannot log into the server right now.

[STADE TOULOUSAIN]

i loose in semi final super league and a other team in my league too in semi final

[davidlamb]

Problem back again.

I cannot log in at 12:20 GMT

[Petje]

I lost CL semi final by a walkover.
Attendance zero in my league match.
Still training needed after performing the training sessions.
And now I am not able to log in.

I don't want 10 tokens compensation????
I want the walkover results to be corrected!
I don't invest time and tokens in this game for a month to be kicked out of the CL tournament like this!!!

[Lukáš Ledecký]

Thanks, updated my post. Please contact our support for this as well.

Could you answer to my question?