Lagging&Freezing 2.0

[gabiele]

it's 10 day till now the game lag exponentially until completely freeze in almost 10 seconds
can't play in this condition, i can only receive the daily award
i had wait for a week on the other tread with the same title but no answer so i decided to create another one

please fix it i can't play and i had just received my first 8 stars

[Voldara]

Hey @gabiele !

Are you playing via the web version or throught the mobile app?

If you are playing the mobile version, try reinstalling the app as a whole, and for the web platform please try:
1. Clearing the cache and cookies of the browser you're using.
2. Try using a different browser to see if the issue reoccurs.
3. Try loading Top 11 both through topeleven.com and facebook.com

Tell me if it worked!

[gabiele]

i'm playing the web version on firefox under windows 10
clearing cache and cookies doesn't change the situation
i tryed facebook gameroom and the game works better, still lagging a little but playable

[Buster Keaton]

On pc best to play is through facebook or website Topeleven

FB gameroom its not stable

Thats my experience


and look if your flashplayer (Adobe) is up to date (important)

[gabiele]

thanks buster
but when i start top eleven from facebook it's immediatly start facebook gameroom! how can i play from facebook without using it?
flashplayer is up-to-date!



just found how to play from facebook.com and it's the same as to play on topeleven.com = lagging&freezing in nearly 10 seconds

[Buster Keaton]

just uninstall fb gameroom and when you play on fb ignore to instal gameroom again they ask you again for it to install

if it still lagging install the app on fb again

and maybe you need to clean you registery ( Ccleaner ill use to get my Registery clean)

ill do it once a week very usefull

and ill use Adw -cleaner to clean spyware when browsing on internet



ill hope it helps

i

[gabiele]

no changes no answers.....what to do?? still can't play stilla lagging and freezing!!!

edit: finally i can post again!! for 2 weeks every single post was blocked by the site with no explanations!


buster keaton i tryed every single tips you gave me but nothing works

voldara the same goes for you nothing you suggested work!

anyone else have suggestion about this problem? please it's almost a season now that i can't play!!

[nikolgiorgos]

play TE direct from www.topeleven.com/play .
Forget fb apps and gameroom.
I prefer opera or chrome browser.

[gabiele]

i tried those suggestions long ago

don't work still lagging and unplayable!