
Originally Posted by
EastsiderSG
I got a response from Support. Conor from support, i sent multiple messages because i reinstalled the app and what i sent previously was no longer there. This is something your colleagues tell me to do on top of clearing the cache everytime there is an issue. I also have to send multiple messages since there was no response. Since you closed the conversation directly after responding to me. Your reply is here! Your reply was not what i expected after waiting 3 days for someone to say hello. It is all my fault for chasing for a response? User should not send reminders or expect a response? You tell us the problem and shut it, is that how a business is run? I am sure you failed to follow your company SOP in handling this. Conor from support!